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NSI Warranty - WORST COVERAGE AND SERVICE- THEY WILL NOT PAY ANYTHING

First they can call anything normal wear and tear and get away with it. They are in bed with their service providers- used A GO Home Appliance in SanJose and they will word it in such a way that NSI will deny all repairs under pretext of wear and tear
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1086821
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I had bought a Frigidaire Refrigerator, two years ago with it going down twice now a 2 to 3 months at a time. Called NSI on April 17th 2017 about my refrigerator not working. Sent repair man out so many times (with out it getting fixed) that the repair service said it...
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1.0
I didn't like
  • Does not support their warranty
  • Customer service
#1065426
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After fighting with NSI for over three weeks to get my dyer fixed. They sent someone out to repair from 56.2 miles away? It took him almost four hour to find my house as he got lost and went to the wrong city? He showed up in a BMW and not a repair truck/van and spoke...
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1.0
I didn't like
  • Service and follow through
  • Does not support their warranty
#1017840
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I wait over 10 days to get confirmation that they had my claim, which was submitted 3 TIMES. Each time I talked to a representative I got different instructions and excuses. When I asked to speak to a Supervisor, I was put on hold for approx. 5 minutes to be told...
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#917422
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My son purchased a Cyberpower PC SLC7000 through Electronic Express in October 2014, purchasing the 3 year extended warranty through NSI Protection, since he had spent $1300 on it, he figured it would be a good idea to get protection just in case. He had the computer...
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1.0
I didn't like
  • Does not support their warranty
#810496
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30 days later still waiting for my washer to be repaired. Several calls to the company, many promises of a supervisor to call me, nothing, this extended warranty is a huge ripoff. They keep saying the part is not in stock, but yet I did some research, found the part in...
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Southwick, Massachusetts
#805111
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I have been trying for a month to get a repair on my Electrolux refrigerator that I have a 60-month warranty on. I have been given the names of two repair companies that NSI says works with them, only to find out that they will not. I was told that management will...
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Milan, Michigan
#673741
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10 days later another Technician came and wanted me to go over the whole story, I did. When he opened the dashboard he screamed and said ohhhhh!!!!!!!. The previous technician after replacing the parts did not connect the sensor hose inside the dashboard, bad, bad...
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#563370
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15 mos after purchasing a Whirlpool Washer stopped getting hot water, app was made for 5 days later, they came, had to order parts, came back a week later ( another technician) installed the parts, technician tried the drain and spin cycle, I had no reason to doubt the...
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1dimckeown
1dimckeown

Are you serious? this happen over 2 years ago and now you want to look into this matterr? Really?????????

WP2008
WP2008

We are sorry to hear about your Washer concerns. We would be happy to look into this matter. Can you please email us your name, phone number, address, and the model and serial...

1.3
#552211
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I bought a washing machine through Pasadena Kitchen/Spencer Service in Pasadena California. I thought I was buying an extended warranty through the local company yet was sold one through NSI. 3 weeks into asking for service, no reply and repeated run around. Spencer...
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#482082
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